Gray Leaf Technology Blog

Using a Bot instead of an FAQ to share knowledge

Posted by John Laub on May 14, 2019 4:46:45 PM

With the recent increase in teleworking due to COVID-19 it has become more difficult to collaborate with team members closely. Previously, when someone had a simple question they could just pop their head into a neighbor's office. Now, in a virtual world, it's not as easy. Arguably, the importance of sharing information easily is more important than ever.  This has resulted in apps such as Microsoft Teams being increasingly used for instant messaging. 

Is there a way to make organizational policies, wikis, or knowledge bases more accessible or even fun? Microsoft Teams bots can be used to share company information easily and efficiently. Just ask the bot! The video below shows how this can work for your organization.

Make sharing your organizational information searchable and fun using a Bot!

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